Job description
Job description and person specification | https://activelutonhr.my.salesforce.com/sfc/p/8... |
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Skills required | Active Luton is a community wellbeing trust offering leisure and sport, health and wellbeing, community outreach, training and education and Luton’s library services. We want to make sure everyone in Luton has the right access and opportunity to get active and improve wellbeing and quality of life. |
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Job role notes | Hours: Average of 33.25 hours per week (See 3-week rota - https://activelutonhr.my.salesforce.com/sfc/p/8d000002bnC3/a/Pz00000E5BCU/pC4IUIJMGVijY.3.T4kLev18B8_84Ox5oPH7kgGQqz4)
Location: Lewsey Park Pool
Contract: Maternity Cover up to 12 months
Do you enjoy helping others stay active, safe, and healthy? We’re looking for an enthusiastic and reliable Activity Assistant / Lifeguard to support the smooth running of our leisure centres and deliver a great customer experience.
This varied, hands-on role includes supervising activities, preparing and maintaining equipment, and lifeguarding duties. You’ll play a key part in ensuring our facilities are safe, welcoming, and supportive for all.
If you’re committed to customer service, enjoy working in a team, and want to develop your skills in a health and fitness environment, this could be the role for you.
What you’ll be doing
• Supervising and supporting customer activity sessions, including basic instruction or coaching
• Carrying out lifeguard duties and ensuring poolside safety
• Preparing and maintaining equipment and activity spaces
• Answering customer enquiries and offering clear, friendly guidance
• Supporting the development and promotion of activities and events
• Completing daily records, checklists, and incident reporting as needed
What we’re looking for
• Friendly, approachable, and confident with the public
• Strong awareness of health and safety practices
• Ability to work within set procedures and as part of a team
• Some experience in a leisure or customer service environment
• Physically fit and able to move and handle equipment regularly
• A confident swimmer
• Able to communicate effectively in spoken and written English
Essential:
• National Pool Lifeguard Qualification (NPLQ)
• Basic understanding of equal opportunities
• GCSE Maths and English (Grade 4 or above) desirable
What we offer
• On-the-job support and training
• Free swimming and heavily discounted gym membership
• Cycle to work scheme
• Supportive and inclusive team culture
• Employee assistance programme
• A chance to make a real difference to health and wellbeing in Luton
Closing Date: 29/08/2025
We reserve the right to close this advertisement early if we receive a high volume of suitable applicants. |
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DBS | Applicants must be willing to undergo child/vulnerable adult protection screening appropriate to the post, which may include checks with past employers and the Disclosure and Barring Service. |
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Disability confident employer | Active Luton recognises that safeguarding children, families, adults and its workforce is a shared responsibility and is committed to creating an open and inclusive culture which actively promotes the wellbeing of all.
Although we recognise and acknowledge that children and adults with care and support needs are most at risk, as an organisation we also recognise that it is our responsibility to keep everyone safe and protected from harm.
Applicants must be willing to undergo child/vulnerable adult protection screening appropriate to the post, which may include checks with past employers and the Disclosure and Barring Service.
As a Disability Confident Committed employer we offer a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria for the role. If you would like to access this scheme, please make this clear to us when you apply.
*Great Place To Work® Certification™ is the most definitive “employer-of-choice” recognition that companies aspire to achieve. It is the only recognition based entirely on what employees report about their workplace experience – specifically, how consistently they experience a high-trust workplace. Great Place to Work Certification is recognised worldwide by employees and employers alike and is the global benchmark for identifying and recognising outstanding employee experience. Every year, more than 10,000 companies across 60 countries apply to get Great Place To Work-Certified.
Employment & compensation |
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Employment & compensation