| Job role notes | Salary: £27,975 per annum (pending increase from 1st April 2026)
Hours: Full time 37 hours per week
Location: Active Luton Centres
What we’re looking for:
We are looking for a passionate Group Exercise Manager to join the team and shape something truly special. This is an exciting opportunity for someone with a passion for group fitness to support us and ensure productivity of the Active Luton group exercise programme by developing the class range and service quality of the timetable and also be actively involved in creating and expanding our offering of signature classes, concepts, workshops, launches, and master classes. You’ll be part of a dynamic driven community, united by a commitment to excellence and a passion for delivering an exceptional member experience.
The post holder will work at multiple sites within the Active Luton estate.
What you’ll be doing
Group Exercise Manager is responsible for the effective management, coordination, and development of the Group Exercise programme across Active Luton. The post holder will ensure the delivery of a consistent, high-quality, customer-focused programme that meets the needs of users and supports business objectives.
Working within agreed budgets and key performance indicators (KPIs), the post holder will lead, support, and coordinate Group Exercise Instructors, ensuring operational excellence, compliance with health and safety standards, and a strong Service Excellence culture. The role requires a proactive, organised, and customer-centred approach, ensuring that customers are at the heart of all decisions and service delivery.
• Managing and supporting group fitness instructors to deliver high-quality and safe fitness sessions.
• Coordination and administration of group fitness programmes, launches, masterclasses, and customer retention activities.
• Monitoring equipment and activity/Studio areas, ensuring they are clean, safe, and well maintained.
• Engaging with customers, responding to enquiries, and providing feedback to management teams.
• Contributing to the promotion and visibility of all Active Luton activities and programmes, and be a positive ambassador of the Active Luton brand
Skills
• Experience working in a leisure environment and supporting group fitness
• Experience in a customer-focused role.
• Ability to communicate politely and effectively with a wide range of people.
• Ability to follow established procedures and maintain accurate records.
• Basic IT skills, including email and word processing.
• Some knowledge of Health & Safety in group fitness.
• Ability to safely handle and move activity equipment.
What we offer
• Free swimming and heavily discounted gym membership
• Cycle to work scheme
• Employee assistance programme
Rota
Shift-based working across opening hours (details provided at interview).
How to apply
Please submit your CV and covering letter only via the link provided. Applications submitted elsewhere or incomplete will not be considered.
https://activelutonhr.my.site.com/xcdrecruit__Site_ExternalPositionDetails?id=a1zPz00000EXJa6
Closing Date: 02/03/2026
We reserve the right to close this advertisement early if we receive a high volume of suitable applicants. |
|---|
| Disability confident employer | Active Luton embraces diversity and inclusion, and promotes equality of opportunity in employment and volunteering, and across all the services we provide.
As a Disability Confident Committed employer we offer a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria for the role. If you would like to access this scheme, please make this clear to us when you apply.
We are committed to safeguarding and protecting the welfare of children and vulnerable adults, and require all colleagues and volunteers to share this commitment. Applicants must be willing to undergo child/vulnerable adult protection screening appropriate to the post, which may include checks with past employers and the Disclosure and Barring Service. |
|---|
